RETURN POLICY

ShearComfort Seat Covers & Auto Accessories

All ShearComfort Seat Covers are designed to slip over your original upholstery. These are not re-upholstery kits.

We guarantee the quality and fit of all our custom seat covers and automotive accessories however, customers are responsible for their choice of color, fabric and ordering the correct Year, Make, Model, and seat type.

All Custom seat covers are made to order. Please ensure you have read the detailed description of the fabric and color selection. Also, verify the correct seating option in your vehicle before ordering.

Please Note: Orders are processed within 1-2 days of being placed.

If you are still unsure about material or seat type, please contact us by calling 1-800-663-7750 and talk with one of our product specialists.

Warranty

ShearComfort stands behind all products. Our products are automotive-grade and made to last. Each product comes with a warranty against any defects in manufacturing or material. Our warranty varies between products and materials. To view the warranty for a specific product, please refer to the product page.

Please note: The product Warranty excludes daily wear and tear, accidental damage, or wear because of improper use or installation. Customers are responsible for proper care, use, and installation.

100% Money Back Perfect Fit Guarantee*

We want you to be confident when ordering from us. As such, we guarantee the fit of our custom-made seat covers. This means that when an order is placed for the correct year, make, and model, including seat type, you take no risk of the seat cover not fitting. Customers are responsible for selecting the color, material, seat type, and correct vehicle information.

How Do We Confidently Offer Our Fit Guarantee?

Every custom seat cover is meticulously crafted using precise seat dimensions tailored to your vehicle and seat type. Before production, we rigorously test-fit each design to ensure a perfect match. With hundreds of orders for our patterns, we’re confident in the fit—provided they’re ordered for the correct seat and installed properly. If covered under guarantee, ShearComfort offers replacements at no cost to you or your money back. All fit guaranteed claims must be verified and reported within 30 days of receipt of order.

Return Policy

All Returns or Exchange requests must be initiated within 30 days of receiving your product.

As part of our return policy, we require photos to show any concerns so we may best assist you.

Note: Incorrect installation can result in improper fit. Please consult our Installation Guide prior to installing to ensure you’re following the steps correctly for your product type.

Restocking Fees

Semi-Custom and Universal (in-stock) items – no restocking fees.

Custom Made Seat Covers are subject to restocking fees.

Returns

For returns not covered under our warranty / guarantees, customers are responsible for return shipping. Important: All Returns, and Exchanges must be made within 30 days from receipt of order. Must be in re-sellable condition and in original packaging. Only authorized returns will be accepted. Authorized returns will be issued a Return Authorization Number and return address (where to send). Please do not send any products back without an Authorization Number as it will not be accepted.

We are here to help, but please note that we cannot offer returns for refund due to change of mind, color or material choices, no longer having vehicle, or any non-warranty reason. Please note: Our Tailor-Made Sheepskin, Tailor-Made Fleece, and all Luxury Line Seat Covers are covered under our guaranteed fit, however due to the uniqueness and expense they are non-returnable.

What Can We Help You With?